Privacy Policy

Central Heating New Zealand (CHNZ) recognises the importance of safeguarding your personal and financial information. CHNZ needs to obtain personal information about you in the course of providing our products and services. We do not collect personal information about you unless specifically requested by you or us.

Collection and use of information

If you submit personal information to us, we store that information and use it for the purposes for which you provided it. We will from time to time send you information that we think would be of interest to you. This information is collected and held by CHNZ, 52 Pilkington Way, Wigram Christchurch. You have rights of access to, and correction of, your information. You do not have to provide us with information we request, though it may affect which products or services we can provide you with. We will not sell your information to third parties.


CHNZ may use technology in order to offer you the most convenient, secure and relevant services. An example of this technology is a “cookie”. Cookies are very small text files that your browser stores on your computer when you visit certain websites. Every time you visit a website that has issued a cookie to your computer, your browser sends the data that it has stored in that cookie back to the website’s server. Extensive information about how cookies work can be found by searching the internet. Cookies may be used for a number of purposes. These cookies can be identified as being issued from the website domain

You may be able to configure your browser to notify you when you are offered a cookie and decide whether or not to accept it. You may choose not to accept cookies when browsing our websites. However, you may be unable to access some of our services without accepting the cookies outlined above.

Third party partners and analytics

CNHZ may promote its products and services on CHNZ websites. Third party vendors, including Google, may show CHNZ advertisements on sites throughout the internet. Both CHNZ and these vendors may use cookies, to assist in serving the most relevant available CHNZ advertisements to you based on your prior visits to CHNZ’s websites. You do not need to accept these cookies to transact with CHNZ and may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

Throughout CHNZ’s public websites, the Google Analytics web analytics system is used to measure anonymous site activity in order to understand and optimise user experiences. Further information regarding Google Analytics can be found at the Google Analytics webpage.

Please also note, that while CHNZ websites may hyperlink to various other non-CHNZ websites, CHNZ is not responsible for the privacy practices of those websites and/or the reliability of the information published on those websites.